Cortex
New to Cortex? See how it works →
Locked out, or need a login for someone at your shop? Call or text (765) 655-3929.
© CortexPrivacydialcortex.com
Cortex
New to Cortex? See how it works →
Locked out, or need a login for someone at your shop? Call or text (765) 655-3929.
© CortexPrivacydialcortex.com
New emergency
A few minutes now and every missed call is covered.
Calls · 7 days
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Urgent calls
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Waiting on you
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Booked
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Spam and sales calls. The ones Cortex filtered out don’t count toward your plan.
No calls yet
When Cortex answers a call for your shop, it shows up here with the caller's details and what they need.
Marked as spam. Cortex filtered this out as a sales or robocall. It doesn’t count toward your plan. Is that right?
How did the call go?
Summary
Your questions
Worth knowing
Caller also said
Call recording
Cortex team only: incidents on this call
Booked calls, by day
Couldn’t load your jobs
No booked jobs yet
When you mark a call Booked and set a time, it shows up here, sorted by day. Tap Done when the job is finished.
Booked jobs with a time show up in your phone or Google calendar on their own. Add this link once.
Google Calendar
On a computer, open Google Calendar. Next to Other calendars, click +, choose From URL, and paste the link.
iPhone
Open Settings → Calendar → Accounts → Add Account → Other → Add Subscribed Calendar, and paste the link.
Calendar apps check for changes on their own schedule, so a new job can take a few hours to appear. Keep this link private: anyone with it can see your booked jobs.
Calendar sync comes with Dispatch. Ask Cortex to upgrade.
Last 8 weeks
Couldn’t load your reports
Weekly reports come with Dispatch. Ask Cortex to upgrade.
Calls
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Answered while closed
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Urgent
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Booked
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Spam blocked
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Est. booked revenue
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Set your average job value in Settings to see estimated booked revenue.
| Week of | Calls | While closed | Urgent | Booked | Spam blocked | Est. revenue |
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“Urgent” counts urgent calls and emergencies, like the Urgent calls tile in your inbox. “While closed” counts calls that came in outside your business hours. Spam and wrong numbers aren’t counted as calls.
What Cortex says and does for your shop
Couldn’t load your settings
Nothing was changed. Your assistant keeps using your saved settings.
The shop owner looks after the shop’s settings. Here you can turn on alerts for this phone and change your password.
When an urgent call or emergency comes in, Cortex sends an alert to the phone of everyone on your team who turned on alerts. Turn them on from each phone that should ring.
This device
On iPhone, first tap Share → Add to Home Screen, then open Cortex from the home screen and turn on alerts.
Your Cortex number
Your Cortex number shows up here once your line is connected.
Getting calls to Cortex
Forward calls you miss (no answer/busy) or forward all calls after hours to your Cortex number. Your phone carrier or phone system can do this; Cortex will set it up with you on your setup call.
Your plan:
Couldn’t load your team
This password is shown once. Share this privately; they’ll sign in at this address:
Only the shop owner can add or remove people.